Building a Foundation of Mutual Trust and Digital Security for Every Family

At DIALOGO SOCIAL PUERTO RICO, our commitment to your privacy is deeply intertwined with our core mission of fostering meaningful dialogue and community empowerment. We recognize that for true participation to occur, every individual must feel completely secure in the knowledge that their personal information is handled with the highest degree of integrity and professional care. Privacy is not merely a legal checkbox for our organization; it is a fundamental human right and a cornerstone of the trust we strive to build within the San Juan community. When you share your information with us, whether it is through a physical enrollment form at our center or a digital inquiry via our website, you are entrusting us with a part of your life story. We take this responsibility with the utmost seriousness, viewing the protection of your data as a critical extension of our physical safety protocols. This policy is designed to be transparent, thorough, and accessible, ensuring that you fully understand how your data is collected, utilized, and safeguarded. We believe that by maintaining an open and honest dialogue about our privacy practices, we can strengthen the bonds of our community and ensure that our innovative solutions are built on a bedrock of security. Our approach to privacy is proactive rather than reactive, meaning we constantly review and update our safeguards to stay ahead of the evolving digital landscape, always prioritizing the well-being of the families we serve in Puerto Rico.

A COMPREHENSIVE OVERVIEW OF THE INFORMATION WE COLLECT

Identifying the Data Necessary to Fuel Community Growth and Support

The process of collecting information at DIALOGO SOCIAL PUERTO RICO is always purposeful and directly aligned with our goal of providing high-quality, personalized social and educational services. We collect various types of personal data to facilitate enrollment in our programs, coordinate volunteer efforts, and manage our institutional partnerships effectively. This information typically includes basic identifiers such as your full name, physical address in San Juan or surrounding areas, primary email address, and phone numbers. For families enrolling children in our educational programs, we may also collect more specific information such as dates of birth, school enrollment details, and any pertinent health or dietary information that is necessary for the safety and well-being of the child while they are in our care. Furthermore, we collect information related to your professional background or skills if you are applying for a volunteer position or a career opportunity within our organization. We also gather digital data through our website interactions, such as IP addresses and browser types, to help us understand how our community utilizes our online resources and to identify areas where we can improve our digital accessibility. Every piece of data we collect serves as a vital tool that allows us to tailor our dialogue and our innovative solutions to the unique challenges and aspirations of each individual family, ensuring that no voice is lost and every need is addressed with precision.

THE METHODOLOGY AND PHILOSOPHY OF DATA COLLECTION

Ensuring Transparency and Choice in Every Interaction with Our Organization

We believe that the way information is collected is just as important as the information itself, which is why we utilize a methodology rooted in consent and transparency. Data is typically gathered directly from you when you interact with our staff at our community center, fill out an online contact form, or register for one of our many workshops and events. We do not engage in the purchase of third-party data or the use of covert tracking methods that bypass your knowledge. Every time we ask for information, we strive to explain why it is needed and how it will contribute to your experience with DIALOGO SOCIAL PUERTO RICO. This direct approach ensures that you remain the primary architect of your digital footprint within our organization. We also provide clear options for you to opt out of certain types of communication or data collection, giving you full control over how you engage with our mission. By prioritizing direct and honest collection methods, we foster a culture of respect and agency, where community members are active participants in the management of their own information rather than passive subjects of data gathering. This philosophy extends to our physical center, where we ensure that all paper-based forms are handled with confidentiality and stored in secure locations to prevent unauthorized access. Our commitment is to ensure that every interaction, whether physical or digital, is a safe space for the exchange of ideas and information.

PURPOSEFUL UTILIZATION OF PERSONAL INFORMATION

How Your Data Drives Innovation and Enhances Our Community Programs

The information we collect is the primary fuel that allows DIALOGO SOCIAL PUERTO RICO to design and execute programs that truly resonate with the needs of our neighbors. We utilize your personal data to manage program enrollments, ensuring that each participant is placed in an age-appropriate group and receives the specific support they require. For example, knowing the educational background of a youth participant allows us to pair them with the right mentor in our robotics or leadership programs. Similarly, your contact information is used to send you essential updates about our activities, emergency notifications related to our facilities, and invitations to upcoming community town halls. We also use aggregated and anonymized data to conduct research and analysis on the social and economic challenges facing San Juan, which helps us develop more effective and sustainable solutions. This high-level analysis allows us to advocate for our community with local government agencies and institutional partners, providing evidence-based insights into the impact of our work. Furthermore, your feedback and input are used to refine our educational curriculum and to discover new opportunities for innovation that we might have otherwise missed. We never use your personal information for commercial marketing purposes or sell it to third-party advertisers, as such practices would be a fundamental violation of the trust and dialogue that define our organization. Your data is always used to uplift, empower, and support, never to exploit.

LEGAL GROUNDS AND ETHICAL STANDARDS FOR PROCESSING

Maintaining Accountability and Compliance with Local and International Standards

Our processing of personal data is governed by strict ethical standards and a firm adherence to both local Puerto Rican laws and broader international best practices. We process your information primarily on the basis of your explicit consent, which you provide when you sign up for our programs or contact us for information. In other instances, we may process data based on the necessity of fulfilling a contract, such as when we provide specific services to our enrolled families or institutional partners. We also operate under the legal ground of legitimate interests, where we use information to improve our internal operations, ensure the security of our facilities, and communicate our mission to the public in a way that benefits the community. We are deeply committed to maintaining accountability at every level of our organization, from our executive leadership to our volunteer base. This includes regular audits of our data management systems and ongoing training for our staff on the importance of confidentiality and data protection. We believe that by holding ourselves to the highest legal and ethical standards, we provide our community with the peace of mind they need to participate fully in our dialogues and our innovative projects. Our goal is to set a standard for social excellence in Puerto Rico, demonstrating that an organization can be both highly effective in its mission and uncompromising in its protection of individual privacy.

SHARING PROTOCOLS AND PARTNERSHIP TRANSPARENCY

Protecting Your Information During Essential Collaborative Initiatives

While DIALOGO SOCIAL PUERTO RICO is the primary steward of your data, there are certain circumstances where we may need to share information with trusted partners to enhance our services or fulfill our mission. These partnerships are always managed with the highest level of transparency and are governed by strict confidentiality agreements that prohibit the use of your data for any purpose other than the specific task at hand. For example, we may share limited information with educational institutions that provide accreditation for our programs or with social service agencies that offer supplementary support to our families. We also work with technical service providers who manage our website hosting, email communications, and data storage, all of whom are required to maintain industry-standard security measures. In every instance where data is shared, we ensure that the minimum amount of information necessary is provided and that it is transmitted through secure, encrypted channels. We never share your personal information with law enforcement or other government entities unless we are legally compelled to do so by a valid court order or in cases where there is an immediate threat to the safety of our participants. We believe that by being open about our sharing protocols, we empower our community to make informed decisions about their participation and to understand the collaborative nature of our work. Your privacy is protected not just within our organization, but throughout our entire network of support and innovation.

ADVANCED SECURITY INFRASTRUCTURE AND TECHNICAL SAFEGUARDS

Implementing Robust Measures to Prevent Unauthorized Access and Data Breaches

To protect the information you entrust to us, DIALOGO SOCIAL PUERTO RICO has invested in a robust security infrastructure that combines advanced technical safeguards with rigorous administrative procedures. Our digital systems utilize industry-standard encryption protocols for all data at rest and in transit, ensuring that your information remains unreadable to unauthorized parties even in the unlikely event of a breach. We employ sophisticated firewalls, intrusion detection systems, and regular vulnerability assessments to identify and mitigate potential threats to our digital landscape. Our community center in San Juan is also equipped with physical security measures, including controlled access to rooms where sensitive documents are stored and 24/7 monitoring of our facilities. Access to personal data is strictly limited to authorized staff members who require the information to perform their specific job functions, and all such access is logged and audited. We also maintain comprehensive data backup and disaster recovery plans to ensure that our community records remain accessible and intact even in the face of natural disasters or technical failures. We believe that security is a continuous process of improvement, and we are dedicated to staying informed about the latest technological advancements and emerging threats to ensure that our safeguards remain effective. Our commitment to your safety is holistic, encompassing both the physical spaces where we meet and the digital systems that support our ongoing dialogue.

DATA RETENTION POLICIES AND THE INFORMATION LIFECYCLE

Managing the Longevity of Your Data with Respect and Practicality

The retention of personal data at DIALOGO SOCIAL PUERTO RICO is managed through a lifecycle approach that balances the need for historical records with the principle of data minimization. We do not keep your information indefinitely; instead, we retain it only for as long as is necessary to fulfill the purposes for which it was originally collected. For example, records related to your child’s participation in our educational programs are typically kept for the duration of their enrollment plus a reasonable period thereafter to facilitate transcripts or future referrals. Financial records related to donations or grants are kept for the period required by local tax laws and auditing standards. When data is no longer needed for its original purpose or for legal compliance, it is securely destroyed or permanently anonymized so that it can no longer be linked to an individual. We have implemented specific procedures for the secure disposal of both physical documents and digital files, ensuring that no traces of sensitive information remain. This responsible approach to retention prevents the accumulation of unnecessary data and reduces the potential risk of unauthorized access over time. We believe that by managing the information lifecycle with care, we demonstrate our respect for your long-term privacy and our commitment to maintaining a clean and efficient digital environment. Your history with us is valued, but your right to move forward without being tethered to outdated data is equally respected.

USER AGENCY AND THE EXERCISE OF YOUR DATA RIGHTS

Empowering You to Access Correct and Manage Your Personal Information

As a valued member of the DIALOGO SOCIAL PUERTO RICO community, you possess fundamental rights regarding your personal data, and we are here to support you in exercising those rights with ease. You have the right to request access to the information we hold about you at any time, allowing you to review its accuracy and understand how it is being used. If you discover that any of your data is incorrect or incomplete, you have the right to request an immediate correction to ensure that our records are accurate. You also have the right to request the deletion of your personal information in certain circumstances, such as when it is no longer necessary for our mission or when you choose to withdraw your consent for its processing. We have established clear and simple channels for you to submit these requests, either through our online contact portal or by visiting our San Juan center in person. Our team is committed to responding to all data rights requests promptly and with the respect you deserve. We believe that by empowering you to manage your own information, we strengthen the partnership between our organization and the community, fostering a culture of mutual respect and shared responsibility. Your agency is a vital component of our dialogue, and we are dedicated to ensuring that you always feel in control of your personal narrative within our organization.

SAFEGUARDING CHILDREN AND VULNERABLE POPULATIONS

Implementing Specialized Protections for the Youngest Members of Our Community

Given our extensive work with youth and families, the protection of children’s privacy is a matter of the highest priority and specialized focus for DIALOGO SOCIAL PUERTO RICO. We recognize that children are a particularly vulnerable population in the digital age, and we have implemented extra safeguards to ensure their information is never exploited or misused. We do not knowingly collect personal data from children under the age of thirteen without the explicit and verified consent of a parent or legal guardian. Our enrollment forms for youth programs are designed to be filled out by adults, and we provide clear information to parents about what data is being collected and why. Any information related to children is stored in our most secure systems and is accessible only to a limited number of specialized staff members who have undergone enhanced background checks. We also educate the youth in our programs about the importance of digital privacy and how they can protect themselves online, integrating these lessons into our curriculum to foster a generation of informed and secure digital citizens. We believe that protecting children is a collective responsibility, and we work closely with parents to ensure that their child’s path toward participation and innovation is paved with security. Our commitment to the next generation of Puerto Ricans is absolute, and this is reflected in the rigorous privacy standards we maintain for all our youth-focused initiatives.

COOKIES TRACKING AND THE DIGITAL USER EXPERIENCE

Utilizing Non-Intrusive Technology to Enhance Our Online Dialogue

Our website at DIALOGO SOCIAL PUERTO RICO utilizes a limited number of cookies and similar tracking technologies to improve your user experience and to help us understand how our online resources are being utilized. Cookies are small text files that are placed on your device to remember your preferences, such as language settings, and to provide us with anonymous analytical data about website traffic. We do not use cookies to track your activity across other websites or to build a profile of your interests for advertising purposes. Instead, we use this information to identify which of our programs and resources are most popular, allowing us to allocate our digital development efforts where they are needed most. You have the ability to control the use of cookies through your browser settings, and you can choose to disable them at any time without losing access to the core features of our website. We believe that by using technology in a non-intrusive and transparent manner, we can enhance our digital dialogue while still respecting your privacy. Our goal is to provide a smooth, efficient, and informative online experience that supports your participation in our mission without compromising your security. We are constantly reviewing our use of tracking technologies to ensure they remain aligned with our values of transparency and community respect, prioritizing human connection over data exploitation.

EVOLUTION OF PRIVACY PRACTICES AND POLICY UPDATES

Maintaining a Dynamic and Responsive Framework for Data Protection

The digital landscape and the legal requirements surrounding privacy are constantly evolving, and DIALOGO SOCIAL PUERTO RICO is committed to ensuring that our privacy practices evolve in tandem. We view this policy as a living document that is subject to regular review and updates based on changes in our operations, emerging technologies, or new legal standards in Puerto Rico and beyond. When significant changes are made to this policy, we will provide clear notification through our website and via our regular community communication channels to ensure you are always informed. We encourage you to review this policy periodically to stay updated on our ongoing efforts to protect your information. Our commitment to your privacy is steadfast, but our methods for upholding that commitment are dynamic and responsive to the needs of our community. We believe that by maintaining a flexible and forward-thinking privacy framework, we can continue to lead the way in social innovation while providing a safe and secure environment for all our participants. This ongoing process of refinement is part of our commitment to excellence and a reflection of the deep respect we have for the trust you place in us. We invite your questions and feedback on our privacy practices at any time, as your perspective is essential to our ongoing success.

CONCLUDING COMMITMENT TO DIALOGUE AND PRIVACY

A Final Assurance of Security Integrity and Community Support

In conclusion, DIALOGO SOCIAL PUERTO RICO stands as a dedicated guardian of your personal information, committed to using every piece of data we collect to drive social progress, foster innovation, and uplift the families of San Juan. Our approach to privacy is not a separate administrative task but an integral part of our mission to build a more resilient and unified Puerto Rico. We believe that through transparency, accountability, and a deep-seated respect for individual rights, we can create a community where every voice is heard and every person feels safe to participate in the dialogue of our future. We thank you for the trust you place in us and for the vital role you play in our organization. If you have any questions or concerns regarding this Privacy Policy or how your information is handled, we warmly invite you to contact us at our center located at 1200 CARR 849 APT I-302, SAN JUAN, PR 00924, or via email at info@diaspr.site. Our team is always here to listen, to explain, and to ensure that your experience with us is defined by security, integrity, and a shared vision of social excellence. Together, we are building a future where innovation and privacy go hand in hand, creating a lasting impact for generations to come. Your privacy is our promise, and your participation is our inspiration.